{"id":2441,"date":"2019-10-16T14:54:39","date_gmt":"2019-10-16T14:54:39","guid":{"rendered":"https:\/\/www.residencesdumanoir.com\/politique-de-confidentialite\/"},"modified":"2024-06-11T18:55:29","modified_gmt":"2024-06-11T22:55:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Privacy policy<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The group Les Residences du Manoir pays particular attention to the protection of privacy and the protection of personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Privacy Officer is the contact person for any questions or requests related to this Privacy Policy. He can be reached at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Attention: Privacy Officer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9ric Gagnon, Vice President Finance and Buildings<br>Gestion des Manoirs L.P. Inc.<br>101, rue Principale, Saint-Sauveur<br>egagnon@residencesdumanoir.com \/ 450-240-0040 poste 1700<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les R\u00e9sidences du Manoir regularly collects, uses, stores and destroys personal information as part of its activities related to retirement home services. In the group Les R\u00e9sidences du Manoir, the protection and respect of personal information is a constant concern. The purpose of this Privacy Policy is to explain what personal information we collect, for what purposes we collect it, how we collect it, how we protect it, how you may exercise your rights of access and rectification under the law and the use of technology in connection with the collection of personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, it is important to note that by browsing our website, it is possible to access external sites. We wish to inform users that this Privacy Policy does not apply to external websites. Les R\u00e9sidences du Manoir cannot under any circumstances be held responsible for these other websites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. What personal information do we collect?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the purposes of this Privacy Policy, personal information means any information that concerns a natural person and allows, directly or indirectly, to identify it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, personal information is considered sensitive if, because of its medical, biometrics or otherwise intimate nature, or because of the context of its use or disclosure, it raises a reasonable high level of expectation of privacy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During some of your interactions with us and each time you visit our website, we collect a certain amount of personal information about you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The types of personal information we collect may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>identifying information such as a name, civic address, email address or phone number, age or date of birth, or identification number;<\/li>\n\n\n\n<li>work-related information, such as a resume, education and employment history, details about professional affiliations and other information relevant to potential recruitment and information about our employees' records once they are hired, such as a disciplinary record, reasons for absence, date of evaluations and performance evaluation reports, work schedule or financial information;<\/li>\n\n\n\n<li>information about website usage and usage and other technical information, your interaction with our online content, or information collected through cookies and other tracking technologies (see Section 6).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. For what purposes is personal information collected?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use personal information in connection with our retirement residences. We also use personal information for internal management purposes. This includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to process residential applications;<\/li>\n\n\n\n<li>responding to inquiries or other requests in writing, by telephone or by visiting our website;<\/li>\n\n\n\n<li>to facilitate the use of our website and to ensure that the content remains relevant and to ensure that the content of our website is presented in the most effective way for you and your device;<\/li>\n\n\n\n<li>for employment purposes, to allow us to process job applications and assess whether an individual meets the requirements of the position for which they may be applying for a job, but also in keeping our employees' records;<\/li>\n\n\n\n<li>for any other purpose provide for by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose your personal information to our agents or service providers who enable us to provide our services to the extent that they have committed to maintaining the confidentiality of our services, not to use personal information solely for the purposes of their mandate or the performance of their contract and not to retain it thereafter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For applicants who opt for the signature package, we share identification information with the affiliated notary who will provide legal consulting services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also communicate them to meet a legal obligation or to assert our rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will only retain personal information for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal and regulatory obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. How do we collect personal information?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect personal information as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>when filling out forms<\/li>\n\n\n\n<li>on the phone during follow-up and handling of complaints;<\/li>\n\n\n\n<li>during your visits to our facility;<\/li>\n\n\n\n<li>when you visit our website.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We sometimes collect publicly available information, especially on public platforms. However, personal information that is public is generally not covered by this Policy, as it does not constitute personal information as defined by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any person who discloses personal information to us agrees that be treated in accordance with this Privacy Policy and authorize us to process personal information for the purposes set out in this Privacy Policy. However, we do require express consent for sensitive information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. How do we protect personal information?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We adhere to the generally accepted standards for the protection of personal information that we receive, both during transmission and processing. We have implemented appropriate physical, technical and administrative safeguards to prevent any destruction, loss, alteration, disclosure or unauthorized access to your personal data, as well as to prevent any misuse or illegal use of this information. In addition, we have restricted access to personal information only to members of our staff or committee who require this information to perform their duties, and these individuals are bound by confidentiality obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot and do so at your own risk ensure or guarantee the security of the information you transmit or provide to us. We also cannot guarantee that such information will not be accessed, obtained, disclosed, modified or destroyed as a result of violating our physical, technical or administrative safeguards. If a privacy incident occurs and there is a risk of serious harm, we will advise you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have reason to believe that personal information has been compromised, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. What are your rights with respect to your personal information?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The law gives you certain rights with respect to your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to exceptions under the law, we will give you access to the personal information we hold about you. Upon your request, we will confirm the existence of this personal information, and we can provide you with it. A reasonable fee may be charged for the transcription, reproduction or transmission of this information. The approximate amount will be communicated to you before the transcription, reproduction or transmission is carried out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If any personal information we hold about you is inaccurate, incomplete or unclear or if its collection, disclosure or retention is not permitted by law, you may require that it be corrected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also require, as of September 22, 2023, that we cease the dissemination of personal information about you or that any hyperlink attached to your name allowing access to that information by a technological means be de-indexed, where the release of such information contravenes the law or a court order. You can also request it from the person responsible for the protection of personal information if the criteria set out in the law are met.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The request for access or correction must be made in writing to the person responsible for the protection of personal information. It must be specific about the information sought. You will be required to prove, in a manner satisfactory to us, your identity or the quality of your request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may submit a request for disagreement to the Commission d'acc\u00e8s \u00e0 l'information if we refuse to grant your request for access or correction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to withdraw your consent to the disclosure or use of personal information collected about you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Use of technology related to the collection of personal information.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The group Les R\u00e9sidences du Manoir uses Google Analytics 4 (G4A) which is a tool to measure the web audience and analyze visits to a website. Using cookies (cookies), Google Analytics 4 (G4A) collects information about your browsing; on some or all pages of the website. This information is used for statistical purposes to improve your experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The information that is collected are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the truncated IP address of your computer (your IP address is changed, preventing you from linking to it)<\/li>\n\n\n\n<li>your Internet service provider;<\/li>\n\n\n\n<li>Operating system (e.g. Mac OS, Windows);<\/li>\n\n\n\n<li>device type and model (e.g. iPhone 12);<\/li>\n\n\n\n<li>device screen resolution;<\/li>\n\n\n\n<li>browser type and language (e.g., Chrome, Safari);<\/li>\n\n\n\n<li>the region or municipality, as determined by the IP address;<\/li>\n\n\n\n<li>the domain of the site previously visited (e.g. lapresse.ca);<\/li>\n\n\n\n<li>point of origin (e.g. banner, email, social network, etc.);<\/li>\n\n\n\n<li>pages viewed on our website (sequence of views, page interactions, date, time, duration and frequency of your visits and activities (clicks, scrolling, etc.).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It is possible to configure your browser to block cookies, but this may affect your browsing experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Google Analytics 4 (GA4)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Google Analytics 4 (GA4) is a web analytics service that provides basic statistics and analytical tools. This data helps with search engine optimization (SEO).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The information is kept, for example, in the United States. Google may disclose them to third parties, in case of legal obligation, or when processing them on their behalf. Information is also shared on the Manor Residences Google Ads and Google Search Console accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Google\u2019s advertising cookies are also used to collect demographic and interest information. This information alone cannot be associated with a person. Google states that it will never link the information collected with any other data or any other information it retains.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information about what information Google collects and how it uses it, see its Google Privacy Policy and Terms of Use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish, you can prevent Google from recording your browsing information by installing the browser add-on for disabling Google Analytics 4 (G4A) on your computer. On mobile, you can use a private browser or use the \u00abPrivate\u00bb mode.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Updating the Privacy Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may change the content of our websites and the way we use cookies without notice, and therefore our Privacy Policy may change from time to time in the future. We therefore encourage you to review them each time you visit the website in order to remain informed of how we handle personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Policy was last updated on June 22, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policy The group Les Residences du Manoir pays particular attention to the protection of privacy and the protection of personal information. The Privacy Officer is the contact person for any questions or requests related to this Privacy Policy. He can be reached at: Attention: Privacy Officer \u00c9ric Gagnon, Vice President Finance and BuildingsGestion des [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2441","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - Les R\u00e9sidences du Manoir<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Les R\u00e9sidences du Manoir\" \/>\n<meta property=\"og:description\" content=\"Privacy policy The group Les Residences du Manoir pays particular attention to the protection of privacy and the protection of personal information. The Privacy Officer is the contact person for any questions or requests related to this Privacy Policy. He can be reached at: Attention: Privacy Officer \u00c9ric Gagnon, Vice President Finance and BuildingsGestion des [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Les R\u00e9sidences du Manoir\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-11T22:55:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/privacy-policy\\\/\",\"name\":\"Privacy policy - Les R\u00e9sidences du Manoir\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/#website\"},\"datePublished\":\"2019-10-16T14:54:39+00:00\",\"dateModified\":\"2024-06-11T22:55:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/\",\"name\":\"Les R\u00e9sidences du Manoir\",\"description\":\"Les R\u00e9sidences du Manoir\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.residencesdumanoir.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy policy - Les R\u00e9sidences du Manoir","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/","og_locale":"en_US","og_type":"article","og_title":"Privacy policy - Les R\u00e9sidences du Manoir","og_description":"Privacy policy The group Les Residences du Manoir pays particular attention to the protection of privacy and the protection of personal information. The Privacy Officer is the contact person for any questions or requests related to this Privacy Policy. He can be reached at: Attention: Privacy Officer \u00c9ric Gagnon, Vice President Finance and BuildingsGestion des [&hellip;]","og_url":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/","og_site_name":"Les R\u00e9sidences du Manoir","article_modified_time":"2024-06-11T22:55:29+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/","url":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/","name":"Privacy policy - Les R\u00e9sidences du Manoir","isPartOf":{"@id":"https:\/\/www.residencesdumanoir.com\/en\/#website"},"datePublished":"2019-10-16T14:54:39+00:00","dateModified":"2024-06-11T22:55:29+00:00","breadcrumb":{"@id":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.residencesdumanoir.com\/en\/privacy-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.residencesdumanoir.com\/en\/"},{"@type":"ListItem","position":2,"name":"Privacy policy"}]},{"@type":"WebSite","@id":"https:\/\/www.residencesdumanoir.com\/en\/#website","url":"https:\/\/www.residencesdumanoir.com\/en\/","name":"Les R\u00e9sidences du Manoir","description":"Les R\u00e9sidences du Manoir","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.residencesdumanoir.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/pages\/2441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/comments?post=2441"}],"version-history":[{"count":0,"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/pages\/2441\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.residencesdumanoir.com\/en\/wp-json\/wp\/v2\/media?parent=2441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}